Cadillac, Michigan
0 comments
100% full Not resolved
3.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Bought a mattress set from them.Was told we could return it if we didn't like it (besides the base, we knew we'd have to keep that).

They gave us a bunch of free *** with the purchase, no mention that we had to pay for the *** if we returned it! Also no mention that we had to "upgrade" in order to return the mattresses. All this run around with the sales lady and even spoke with the "regional manager"!

So we get this run around of the charge for free ***, have to pay a delivery charge and all this other bull ***!!Oh, they did let us "downgrade" but the difference had to be put on "in store credit".I've spent thousands of dollars at this place in the past but I will NEVER spend another penny of my hard earned money at this *** hole ever again!!

Reason of review: Poor customer service.

Monetary Loss: $446.

Preferred solution: Full refund.

I didn't like: Sales person, Pushy, Misinformed, Return policy not clear, Price.

Had an Experience with Abc Warehouse?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like