My husband visited the Livonia, MI location this evening to purchase his mother a window air- conditioner, upon checking out he was asked to show his I.D along with his ABC credit card, the gentleman walked over to the copy machine and proceeded to copy his license, very alarmed my husband said excuse me what are you doing? The gentlemen replied " oh it's just a copy of your I.D my store manager requires us to take one" mind you we've had this account for 6 years so it wasn't like he was applying for new credit or anything to do with our account besides a purchase.
Unfortunately for "Manager Mike" he just lost our business. Why on earth would this random store manager need a copy of my I.D. ? This is the second time at this location this happened but the first time we refused the manager was there and allowed us to make our purchase.
No other location does this. As soon as Mike is no longer the manager the next person is going to toss that pile of important information to the dump.