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I bought an extended warranty for an LG washer; the washer is now 2 years old and the pump on it went out. Master Tech in Ann Arbor, MI says the part (pump) is on back order but I was able to order it myself on-line through the LG website.

I now have the part which I paid for but now ABC warehouse says they will not honor the extended warranty because the part did not come from their distributor. It has been over a month since I requested service and I still can't get them to come out and fix my washer. I am so frustrated..

paid $200.00 for the extended warranty and I'm still without a washer. Plus I have the part and they won't cover the labor!!!

I will never buy from them again!!!!!!!!!!!!!!!!!!!!

Reason of review: Poor customer service.

Location: Muskegon, Michigan

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Guest

Well I had same problem with them paid 300 for dryer still waiting for tumbler been well over month giving me same excuse it's on back order ridiculous never again

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