Sterling Heights, Michigan

I purchased a remote start unit as a Christmas gift for my wife.I wanted to install the unit my self but they insisted I let them, as the installation is free.

I had issues with the starter malfunctioning a few months later, they fixed it. A couple months out of warranty, the unit stopped working completely. I didn't bother going back because I knew it was out of warranty. But then the car wouldn't start with the key.

I began removing the unit from my car and was horrified at the *** job they did wiring it up. They stripped the wires in the car wiring harness, twisted the wires together, and taped them up. I complained to corporate and they had a district manager call me to apologize and offer me a new unit installed "at cost". I explained the first one they installed fried the wiring harness.

This district manager admitted he was unaware of the installation procedure and that most of their customers are not mechanically inclined enough to see these things. I replied "so most of your customers don't see the shoddy installation job you guys do?" His answer was a simple no.

The next day I recieved a call from a man claiming to be the manager of all ABC's installation centers. He explained the technique they use is to strip the car's wires, poke the wires from the unit through, and twist together.

This is still wrong, but not as bad as how my installation was done.

Very poor customer service.Shame on you ABC Warehouse.

Review about: Abc Warehouse Warranty.

Had an Experience with Abc Warehouse?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Abc Warehouse - Did not honor my warranty. Abc Warehouse "I purchased a mattress and boxspring from ABC warehouse, who had just gotten in the market for selling mattress and boxspring sets, in September of 2010. Well I made a..." Read more Ge Appliances - GE Front Load Washer Drum Support Spider Broken Ge Appliances "We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. It has been annoying from a very young age, smelling like mold and..." Read more Brinkmann - Rust grill Brinkmann "I bout the bbq 2 years ago and the grill already rust i am so desapoint because i paid more them 350.00 for gift to my father and i am..." Read more SharkNinja - Shark Product Quality & Reliability - Shark Floor Steamers SharkNinja "Dear Mr. Mark Rosen (aka Mark Rosenzweig) I’m writing to you today after I saw you purport on a Shark television commercial this past holiday season that Shark products are..." Read more Country Financial - Very bad Country Financial "My car got hit they giving me the the runaround don't want to give me a rental and I've been calling and not very cooperative very very disappointed in country..." Read more A Brighter Tomorrow - Yelp Sucks A Brighter Tomorrow "I sent in a negative review about Yelp not being available to customers but being available 24-Hours a day to people who spend money on advertising money. The sales agents..." Read more Saia will damage your shipments, then lie through their teeth Saia "I ordered a bunk bed for my children recently, and the seller chose to ship with Saia. I'd never dealt with them before, but after this instance I can say..." Read more Wigsbuy - MY WIGS HUMAN HAIR WIG IS WRONG COLOR. Wigsbuy " wigsbuy human wig about 2 months ago.and have been trying for 2 months to tell you,that the wig I received wasit the right color,and the net wasit what I..." Read more