Back a few years ago, you could go to ABC and get good prices. The salesmen would work with you on price.
No more! They are greedy, will not budge on price and they are rude if you walk away without buying.They want to charge for delivery of any appliance, so unless you want to pay extra, you'd better have your own way to take it home.I have quit dealing with them,and have given their competitors my business.There are other places that have the same products for less, with freindly,helpful sales people.
The only way to change them (ABC) is to take your business elsewhere. Maybe they will see the light and change their ways.