Submit ›
or
1.7 Based on 37 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Being able to complain to someone 2
    • Brighton store 1
    • Like shopping there 1
  • Customers don't like
    • Representative 3
    • Pushy 3
    • Sales person 2
Advanced
search
loading...
More Less

make sure you check your expiration date before you say yes to them because I had several call me after I got the renewal trying to telling me itwas time to renew and when you do renew check and make sure all of the appliance they said is listed and anything 10yrs is not covered and they know that but they will include that item in that renewal price and when you call for services they tellyou you do not have coverage Ithink they are... Read more

Was this review helpful? 0 0

I bought an extended warranty for an LG washer; the washer is now 2 years old and the pump on it went out. Master Tech in Ann Arbor, MI says the part (pump) is on back order but I was able to order it myself on-line through the LG website. I now have the part which I paid for but now ABC warehouse says they will not honor the extended warranty because the part did not come from their distributor. It has been over a month since I requested... Read more

Was this review helpful? 0 0

I just called to ask a question about the number of employees that ABC Warehouse has in Michigan for research on a work-related project and spoke with Bernadett Peppel and she was incredibly rude to me on the phone. She completely disregarded me and the question I was asking, and did not give me a chance to explain what my question and research was for. If she is the head of human resources and doesn't know how to interact with other humans, she... Read more

Was this review helpful? 0 0

5/24/16 Saginaw, MI Store. We bought furniture, sofa, loveseat and chair. When it was delivered the fabric underneath of all 3 pieces was ripped. Delivery was denied. New furniture arrived at the store, and they would not unwrap it there for us to check. We took it home and the fabric was again ripped on the loveseat and chair with a leather repair being needed on the loveseat. Complained to the store and was told that we must call the... Read more

Was this review helpful? 0 0

I called twice seeking information. Both times they hung up on me immediately....before I could even ask my question. I can't imagine what kind of response I would get if I actually had a problem with a purchase. No way will I shop here. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxx xxxx xxxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxxx xxx xxx xxx ... Read more

Was this review helpful? 2 0

On june 14, 2016, i walked into abc on monroe st. Toledo oh. I was looking for a dryer, the salesperson, salami, hussein showed me a dryer, i said ill take it. It was the one i was looking for. I followed him to the register, he wrote up order, on computer, he asked me my address 3 times, i asked him 3 times, i want to make sure they hookup my dryer. He said yes 3 times. He repeated my address, i stated, im sorry , i forgot to tell you... Read more

Was this review helpful? 0 0

Terrible customer service incompetent sales people don't shop here

Add comment

This is the worst company ever!!!! I have a refrigerator with a extended warranty on it. My refrigerator needed service for the defrosting unit. The repairman came out on May 19th and told me they had to order the part and it would take 2-5 to come in. On May 26th the repair company called to say that ABC has just approved the part and it would take another 2-5 days to come in. It is June 1st and still no repair and the wonderful customer... Read more

Was this review helpful? 0 0

I compared prices on a particular dishwasher at Lowes & Home depot which both had on sale for Memorial Day at the same price. Then went to the Brighton ABC store where they had it on sale for the same price. However, they had a cheaper 5 year extended warranty, with a half back credit if the warranty is not used during the coverage period. Of course it is necessary to have a reminder of the date. We put a label on the side of the door where it... Read more

Was this review helpful? 0 0

Buyer Beware!!! If you plan on any major purchases, I would highly recommend not using ABC Warehouse, especial the one in Troy. It seems the General Manager at the Troy ABC Warehouse does not like to deal with any problems that his products may have and will simply write you off. This is definitely not very good customer service for ABC Warehouse! I purchased four TV’s: two 32”, one 40”, and one 60” – spending almost $2000 at ABC Warehouse.... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Abc Warehouse.
Filing a new complaint about
×